Frequently Asked Questions

I use acrylic craft paints for these tutorials.  DecoArt or Apple Barrel are a couple brands I use but you can buy any brand of acrylic paint.

Currently, Christie’s favorite getting started set is the Adkwse Paint Brush Set.  Here’s a link to it: Adkwse Paint Brush Set.

You can see all her top picks, brush care tips, and painting techniques for each brush in THIS blog!

Visit The Social Easel Blog or click the Blog link in the menu above. 

To log into your member portal, you’ll just click on this URL: www.tribesister.com

You’ll enter your username and password.  Your username is your email.

To log into your member portal, you’ll just click on this URL: https://the-social-easel-online-paint-studio.mykajabi.com/login

You’ll enter your username and password.  Your username is your email.

Christie does not sell any of the paintings that she creates.

The Social Easel Shop FAQs

ShopSocialEasel.com

Immediately after purchasing tutorials, an email will be sent to you with a link to access the pdf for that tutorial.  If you can’t find that email, you can also access your tutorials and related information from your account on the website. 

Here’s how to log into your shop account:

  1. Sign in here, https://the-social-easel.myshopify.com/account/login
  2. Go to your orders
  3. Click on the order number

If you have a membership with us (either the Inner Tribe or Painting of the Month) please be aware that The Social Easel Store is a completely separate site and is a different account from your membership account. 

Be sure you are using the correct email and password.  The first time you  order from the store, you will be required to set up a new account. 

Again, this is separate from the membership site!

Purchases from the store will not appear in your member library.  Your member portal (also called Kajabi) is only for membership items. 

You can access tutorials you’ve purchased from the store 2 ways.  You should have received an email immediately after completing your purchase with links to the tutorials you purchased. You can also access your tutorials and related information from your account on the website. 

  1. Sign in here, https://the-social-easel.myshopify.com/account/login
  2. Go to your orders
  3. Click on the order number

The Social Easel Membership FAQs

The Social Easel Painting of the Month Club and Christie's Inner Tribe

The Painting of the Month and the Inner Tribe are 2 different memberships.

The Painting of the Month membership is a subscription that is $20 /month and it includes:

  • A new tutorial released on the 1st of each month right into your membership portal
  • Each month you’ll receive
    • New video tutorial picked by Christie
    • Easy to follow step by step video instructions to watch at your own pace
    • Supply and color list
    • Private membership site to watch the video at your own pace
    • Right to teach the paintings at local paint parties (no online teaching allowed)
    • Traceable templates (if applicable)

The Inner Tribe membership is also a subscription but it’s $47/month and it includes the following:

  • 3 new painting tutorials each month
  • 1 guest speaker each month
  • access to the Private Inner Tribe Facebook group
  • access to the vault which is a private video library with over 85 painting tutorials
  • rights  to teach any painting tutorial at local paint nights only  (no online teaching  or kits permitted)
  • meetups with local Inner Tribe members
  • bonus’ and freebies throughout the year
  • contests
  • discounts on The Social Easel painting bootcamps/challenges done outside of the Inner Tribe
  • Painting of the Month Club

You can email support to cancel your membership at [email protected]

Please allow 48 hrs, prior to your payment being drafted, to process a cancellation. If sent on the weekend, cancellations will be taken care of the following Monday. Business hours are 9-4pm Monday -Friday.

If you cancel after your payment is drafted, your cancellation will be effective at the end of your current billing cycle. 

 When canceling Inner Tribe membership, you will lose access to the Facebook group and all material related to the Inner Tribe at the end of your current billing cycle.

There are no refunds on membership payments.

Billing cycles run from the date of your last draft. (For example, if your payment came out on December 19, that pays for the membership through January 19.) 

If you prefer to cancel yourself, you just login to your account, then go to Settings and Update Billing. Login Here

https://the-social-easel-online-paint-studio.mykajabi.com/cancellation-policy

Yes, you can sell any paintings you’ve created from one of Christie’s tutorials.  

The Social Easel does not allow you to sell kits with Christie’s work/paintings in it.  You would have to include your own original painting and video tutorial in your kit.  You can’t recreate a video of one of her originals and you also can’t use her tutorials to teach online. 

For paint parties, as a Tribe Member, you have the right to use Christie’s painting designs at local paint nights! She recommends using your painting that you did from her tutorial as your promo photo so they can see exactly how you paint it.  You can advertise using any paintings that you’ve created yourself from her tutorials.  You are also welcome to sell anything that you’ve painted yourself.

Yes, any paintings that you purchased while you are a member of the  Painting of the Month club will remain in your member library.  You’ll just need to log in to access them!

You are able to reset your password by clicking on the link on the login page (www.tribesister.com).

Here’s a short video Christie made to help walk you through the process –> InnerTribe/Kajabi Password Reset Video

Tutorials are automatically released into member libraries on the 1st of each month for all those members with an active account.  By active account we mean, you payment successfully drafted the previous month.  So, for example, payments drafted in May give you access to the June POTM tutorial.  

This is a manual process so if you don’t see the new tutorial in your library after the 1st, please email us in Customer Service at [email protected] & we’ll be happy to assist you!

You are able to view/update your credit card information for your account by logging into your member portal.  Here’s how!

  1. Login – https://the-social-easel-online-paint-studio.mykajabi.com/login
  2. After logging in, click into your Avatar in the top right corner of the page.
  3. Then, select Settings from the dropdown.
  4. Click Credit Card Info in the top right corner of the page.
  5. Then, click the Change Card button

Christie's Inner Tribe Commonly Asked Questions

VIP Painting Membership

The vault is a huge library of painting tutorials that is available to you as a member of Christie’s Inner Tribe. There are over 80 tutorials – you can browse the vault anytime to look for something to paint! 

You can log in by going to www.tribesister.com and entering your log-in information.

You can view a recent Live tutorial by clicking on the Announcements Tab in the Facebook group OR clicking on the Guides Tab and selecting the current month.

  • Go to FB Guides and browse past 3 months worth of Tutorials and References (Current and previous 2 months of tutorials are in the Facebook Group organized under Units by Month.) 
  • For tutorials in the vault, you’ll see a small arrow to download reference materials above the text on your screen.

*NOTE Not all tutorials will have a template. For some, Christie shows you how to sketch simple shapes for the composition. 

If you are just getting started and looking for the best all-in-one brush kit to get going, Christie likes the Adkwse Paint Brush Set.

Christie’s frequently used brushes:

  • Round Brush Set
  • 1″ Flat Brush
  • Fine Liner Brushes
  • Filbert Brush
  • Fan Brush

Learn more about all her top picks, brush care tips, and painting techniques for each brush in THIS blog!

You can shop all the brushes Christie uses in her Amazon Shop 

*If you choose to purchase, I could make a small commission at no charge to you. Please read my Disclaimer and Privacy Policy HERE.

Christie’s Inner Tribe FB Group is set to “post approval”. That means someone on the team approves the post before it is visible in the group. This process doesn’t typically take very long. 

The most common reason posts are not approved is if they are customer service type questions or if it is a painting that is not one of Christie’s tutorials.

Please review the group rules in Guide 1 for more detailed information. 

The art you create from one of Christie’s tutorials is always okay to share! We also love to hear about your progress with your painting, and we encourage you to ask your Tribe Sisters questions about painting. 

Please see the group rules for more detailed information.

A calendar of events is emailed and posted in the Announcements tab at the beginning of every month.

FB Events are created for all of the scheduled lives. Please see the Events tab in the facebook group.

You are able to reset your password by clicking on the link on the login page (www.tribesister.com).

Here’s a short video Christie made to help walk you through the process –> InnerTribe/Kajabi Password Reset Video

Kids paintings are not included in Christie’s Inner Tribe, however Tribe Sisters are able to use the discount code for a 50% off discount.

Paintings in your library accrue when you become a member. (your library is in the membership site BEFORE you go into the vault)

Depending on when you joined, you’ll have access to different tutorials from The Painting of the Month Club, or special challenges, etc.

You can go The Social Easel Facebook Page and find it in the Video’s tab

OR- You can look in the Inner Tribe Facebook Group in the GUIDE that says “Public Facebook Lives” 

  • From a phone or IPad, swipe down on your screen to refresh. 
  • From a computer, click the round arrow up by your search bar. 

Here’s a short video Christie made to help walk you through the process –> How to use Blockposters.com to resize templates.